Sustainable Management

Since 2017, the Company has been a member of the UN Global Compact, the broadest international initiative in the field of social responsibility, which unites more than 12 thousand companies from more than 160 countries. The Global Compact declares ten principles in the area of human rights, labor relations, environmental protection and the fight against corruption, which its participants voluntarily adhere to. The Global Compact calls on participants to support the UN sustainable development goals aimed at improving the well-being of present and future generations.

One of the Company's‑ core values is responsible business conduct. The Сompany adheres to and shares the principles of international declarations on human rights, labor relations, anti-corruption, and environmental protection, including the OECD Guidelines for Multinational Enterprises.

The principles of these international documents are enshrined in the Company's internal regulatory documents and integrated into the Company's business processes.

The main thing that determines the success of each company is its employees. The reputation, authority, successful and sustainable development of the company depend on each of us. The Company pays great attention to providing a favorable psychological climate and creating conditions for realizing the potential of each employee. The Company has a Code of Business Ethics (hereinafter referred to as the Code) developed in accordance with the best international practices.

The Code is one of the most important tools of corporate culture. Corporate values and guidelines set out in the Code require every employee to be consciously active and proactive. Adherence of all employees to the same principles and standards of behavior contributes to the formation of a reliable and highly professional team united by common goals, culture of behavior and traditions, and also helps to maintain a proper level of mutual understanding both within the company and with business partners and clients.

Working in the Company provides for strict compliance by all employees with legal, ethical and professional norms and standards that meet the requirements of the state, the market and society, and form the basis of the term "compliance". The Сompany adheres to the principle of non-acceptance of corruption in all forms and corruption manifestations in the implementation of both operational and other types of activities.

Interaction with stakeholders is one of the components in the business process organization system. The Company strives to form partnership, long-term, fruitful, trusting and mutually beneficial relationships with stakeholders – shareholders, employees, suppliers and customers, as well as public authorities.

The Company builds its relationships with stakeholders based on the principle of social responsibility of business. The projects supported by the Company give a new impetus to the development of domestic enterprises and contribute to increasing the export of domestic goods, works and services.

Building trust relationships with stakeholders is done by providing transparent reporting. The Сompany strives for long-term mutually beneficial cooperation and tries to take into account all the interests and expectations of all stakeholders.

Given the diversity of our stakeholders, the Company has various mechanisms for interacting with all of them, whether they are individuals or large organizations.

The Company is a socially responsible company; being aware of our responsibility to all stakeholders, we pursue a socially oriented policy in environmental protection, regulation of labor and employment issues.

The Company operates in strict accordance with Kazakhstan legislation.

The principles of fundamental international documents in the area of human rights are enshrined in the Code of Business Ethics of EIC "KazakhExport" JSC, internal regulatory documents of the Company, and are integrated into corporate business processes.

The Company expects all its partners, suppliers and customers to recognize fundamental human rights and freedoms and to follow these fundamental principles of human rights in their activities.

The Company has all necessary procedures in place to respond promptly to complaints and claims in the area of human rights.

The main asset of the Company is highly professional personnel, motivated to work effectively.

Success in professional activity and teamwork of each of the Company's employees depends on the amount of knowledge and skills they possess. The Company provides its employees with opportunities for continuous improvement of their abilities and skills. A key aspect of the personnel training and development policy is the internal growth and professional development strategy.

During the quarantine period, a distance learning system is actively used, which contains a large number of corporate courses and multimedia manuals, providing quick and convenient access to knowledge for employees.

Corporate culture is an important link in the Company's activities, an integral component of the Company's successful development strategy. It is based on the main guidelines and values that the Company adheres to when interacting with personnel, partners and customers.

Among the key initiatives in corporate culture of the Company, the following areas can be listed:

• Business Ethics
• Internal communications and personnel involvement analysis
• Corporate events

Internal communication or personnel involvement is an integral part of the Company's corporate culture and one of the main factors for improving performance. Today, the Company focuses on timely informing personnel about key changes, projects and events taking place in the Company, supporting cooperation and sharing knowledge between departments.

In order to correctly determine the direction of further development of the corporate culture and internal communications system, the Company regularly conducts sociological research. Research allows to assess the level of awareness and satisfaction of employees with personnel and social programs, identify areas of potential and existing risks, and make recommendations for the development of personnel and social policies of the Company.

The Company's line of business does not belong to the category that has a negative impact on the environment. The Company strives to use natural resources efficiently, thereby setting an example to all stakeholders.

Presentation

The climate agenda evolves annually, and proposals for regulating and accounting for greenhouse gas emissions continually emerge.

Greenhouse gas (GHG) accounting, which measures the emissions of companies and other entities, was introduced in the late 1990s. However, interest in this field has surged in recent years due to the rise of both voluntary and mandatory corporate climate disclosure initiatives.

GHG disclosure is essential for climate mitigation and accountability. It plays a key role in achieving ambitious emission reduction targets. To prevent the worst effects of climate change, global greenhouse gas emissions need to be halved by 2030, with the ultimate goal of reaching net zero. Reducing emissions starts with accurate greenhouse gas accounting.

GHG accounting, also referred to as carbon accounting, relies on standardized methods and follows agreed-upon protocols. These methods enable companies, governments, and individuals to measure emissions from their direct operations as well as indirectly through their supply chains and customer bases.

Corporate GHG accounting is crucial, as businesses are major contributors to greenhouse gas emissions. Accurate carbon reporting by companies has become one of the most critical forms of reporting, influencing their investment appeal.

Background information:

The GHG Protocol (Greenhouse Gas Protocol) is a set of industry standards and tools designed for greenhouse gas (GHG) accounting. It is an international framework used to understand, quantify, and manage GHG emissions.

According to the Protocol, a company's emissions are divided into direct and indirect emissions, which are further categorized into three scopes: Scope 1, Scope 2, and Scope 3.

This classification system is typically adopted by large corporations that provide products or services to global markets.

What types of emissions must companies measure and disclose?

To fully understand their climate impact, companies need to measure emissions not only from their own operations but also from the raw materials they purchase and the emissions produced during the use of their products. A comprehensive emissions footprint is assessed across three scopes:

Scope 1: Direct emissions from sources that a company owns or controls. These typically occur on-site, such as emissions from burning diesel in trucks or coal in power plants.

Scope 2: Indirect emissions from the consumption of purchased electricity, steam, heating, or cooling. For instance, a company’s Scope 2 emissions from using coal would be the Scope 1 emissions of the company that produced that coal.

Scope 3: All other indirect emissions from a company's upstream and downstream activities. These include emissions from the entire value chain, which are outside the company's direct control. For example, the emissions produced when a customer charges their mobile phone are part of the phone manufacturer’s Scope 3 emissions. Similarly, the emissions from the production of the raw materials used to make the phone are also Scope 3 for the phone manufacturer.

Why are greenhouse gas accounting and corporate climate disclosures important?

Using standardized methods for measuring and reporting emissions allows companies to identify areas where they can reduce their carbon footprint, supporting global efforts to lower emissions. Greenhouse gas accounting also helps companies assess emissions-related risks and opportunities throughout their value chain, engage partners in emissions management, and participate in carbon markets.

Accurate and transparent GHG accounting builds trust among stakeholders and investors, showcasing a company’s commitment to sustainability and strengthening confidence in its future prospects. These standards form the foundation for both voluntary and mandatory corporate emissions disclosures, as well as for setting ambitious emissions reduction targets.

What’s next for global corporate greenhouse gas accounting?

Starting in 2025, large publicly listed European companies will be required to publish sustainability statements following the European Sustainability Reporting Standards. Small and medium-sized enterprises (SMEs) will need to comply by 2026.