Опросы | Export credit agency of Kazakhstan

1. How often do you visit our website?

Daily

Several times a week

Several times a month

Rarely

2. How easy was it to find what you were looking for on the website?

Very easy

Quite easy

Difficult

Very difficult

3. How would you rate the page load speed of the website?

Very fast

Moderately fast

Slow

Very slow

4. How would you rate the website design?

Very attractive

Good

Average

Poor

5. What is your overall impression of the website"s interface?

Very user-friendly and intuitive

User-friendly

Average

Not user-friendly

6. Did you have any difficulties navigating the website?

No, everything was clear

Occasionally had difficulties

Often had trouble finding information

Yes, it was hard to navigate

7. How would you rate the quality of the information presented on the website?

Very high quality and complete

Quite good quality

Average

Insufficient or inaccurate

8. Did you use the search function on the website?

Yes

No

9. If you used the search, how effective was it?

Very effective

Quite effective

Average

Ineffective

10. How quickly did you receive a response to your inquiry or request (if you contacted customer support)?

Very quickly

Within the same day

After a few days

I did not receive a response

11. How would you rate the quality of customer support (if you contacted them)?

Very satisfactory

Good

Average

Poor

12. How helpful are the recommendations and suggestions offered on the website?

Very helpful

Helpful

Not very helpful

Not helpful at all

13. Is there anything you dislike on the website or think needs improvement?

Yes, I have some suggestions…

No, everything is fine

14. On average, how much time do you spend using the website?

Less than 5 minutes

5-15 minutes

15-30 minutes

More than 30 minutes

15. Would you recommend our website to friends or colleagues?

Yes, definitely

Maybe

No